IT & Web Infrastructure Masterclasses

Through March 2013, I’m running a set of IT and Web infrastructure masterclasses in Nottingham (in conjunction with PCM Projects), for people who don’t necessarily work in IT, but need to know (or would benefit from knowing) some of the basics.

The intended audience is small business owners or managers, where you may have to deal with IT contractors or staff and decide IT and web strategy, but you’re not comfortable that you know enough about it to make informed decisions. For example, there are an almost infinite number of ways to keep your business data accessible, secure, backed up, and away from prying eyes, but which way is best for you? How should you manage your website – should you pay someone else to design and host it, or bring it in-house? How should you handle email, on what sort of server? How should you plan for business growth? How do you protect your business from viruses, malware, spam, and hacking attempts?

These are the sort of questions that I will help you with – you don’t need any knowledge of IT or the web already, and because the groups are small – around 6 people – you’ll be able to ask questions and find out information specific to how your business operates.

You’ll then have enough knowledge to go to your suppliers or contractors, and ask the right questions, purchase the right services, at the right price.

There are four sessions, as below, and you can book yourself on them by visiting the eventbrite page for the events. Contact me for any further information.

 

Technically Speaking – 4 March

Topics to include: an overview of web/IT infrastructure and how it all fits together; an update on the current climate; domain names, analytics, and connections to social technology.

 

Email & Communication – 11 March

Topics to include: different service providers and set-ups (e.g., using hosted email, managing it in-house) and getting it all working for PCs and on mobile devices; good email practice, transferring data and keeping it secure.

 

Internet Security – 18 March

Topics to include: how to stay safe and keep trading; what are the threats – viruses, hack attacks, theft, loss of confidential or valuable data; keeping your business (and family) safe on the internet; and keeping your systems up to date and secure.

 

Data storage – 25 March

Topics to include: managing data storage and growth in your business; internal networks and cloud storage; back-ups; access controls, speed vs. reliability vs. cost.

“Unlimited” data tariffs: What’s a true fair use limit?

Unlimited mobile data

I’m with Orange for my mobile contract, and data hiccups notwithstanding, quite satisfied. When I signed up, however, I asked for their “unlimited” data tariff, which (at the time) I was told had a 500MB “fair use” limit. 500MB? Really? If 500MB is fair use, then what’s standard usage? Do Orange expect people to use less than a couple hundred MB per month? I asked them what they could do to increase the limit, and was told I could bolt on another 500MB for an extra tenner, but I (rightly) guessed that probably wouldn’t be enough either.
As it turns out, they’re able to bolt on one of the low-end datastick tariffs, which turns out as £9 for 10GB per month. Since then, I’ve been merrily downloading and munching on data without any fear of incurring extra fees.
I don’t believe that I’m a particularly heavy user – I listen to podcasts, a little bit of internet radio, use twitter a lot, a bit of web, a bit of facebook, various web apps, and a little video too. Yet, I consistently go over 1GB per month, and sometimes 2GB. If I’m using this, there must be a considerable number of people using significantly more.
What sort of data volumes do you reach per month? And what do you think would be a true “fair use” limit?