Placeholder for upcoming summary of the State of DevOps Report 2022
Organisations are complex sociotechnical systems. And all organisations exist in various states of dysfunction all the time. Some parts of the organisation may briefly reach a “functional” state where everything works effectively, and everyone knows what is happening. But those states don’t exist for long. We can think of this as the organisational entropic force – the constant introduction of external and internal forces and changes mean that a functional state is rapidly drawn back to dysfunction.
We can constantly strive to reduce this dysfunction, and we should, but we must remember that there is no such thing as a truly, completely, consistently “functional” organisation, and there never will be.