Psychological Safety in Distributed Teams (summary)

  1. Set the stage.
  2. Make sure everyone knows what to do.
  3. Focus on outcomes, not outputs. 
  4. Build a culture of appreciation.
  5. Embrace routine and ritual.
  6. Establish work boundaries.
  7. Use the many species of video call.
  8. Be actively inclusive, or risk being passively exclusive.
  9. Adopt Hanlon’s razor.
  10. Put your own oxygen mask on first.

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