“Root” Cause Analysis using Rothmans Causal Pies

It sometimes seems to me that in the tech industry, maybe because we’re often playing with new technologies and innovating in our organisation, or even field, (when we’re not trying to pay down tech debt and keep legacy systems running), we’re sometimes guilty of not looking outside our sphere for better practices and new (or … Continue reading “Root” Cause Analysis using Rothmans Causal Pies