Psychological Safety and Organisational Resilience

Psychological safety is the “”shared belief that the team is safe for interpersonal risk taking”” (Dr Amy Edmondson, 1999), and is the single most important factor in team performance, according to Google’s Project Aristotle (2016). People, teams, and organisations that possess high levels of psychological safety will innovate faster, suffer fewer major incidents, and will adapt to changes faster than the competition.

As 2020 has shown us, resilience – that is, the ability to withstand and learn from challenges – is one of the most important capabilities of an organisation.

In this talk, Jabe Bloom and I discuss how psychological safety is one of the most important factors in enabling organisations to be more resilient to challenges, and building a DevOps culture.

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